The orders

Where can I order Umoja products?

Umoja products are only available on the official website of the brand: www.umoja-shoes.com. We are not yet present in physical stores, although we hope one day to offer you our products in your favorite cities and stores. You can discover all our products on this website, and order them directly.

If you are ever interested in marketing our products in your shop, do not hesitate to contact us via the contact form.

How to order Umoja products ?

All our products are available on this website, in the pages dedicated to speakers. To order one or more products, add them to your shopping basket using the buttons provided on the different product descriptive pages, then go to the shopping basket page. You will find all the information, and the various steps to follow to finalize your order.

Your order will then be shipped within 24 hours.We use different delivery services, to learn more about the delivery of your products, go to the page dedicated to the delivery to the delivery of orders.

What are the timeframes for preparing orders ?

Our orders are prepared within 24 hours upon receipt of your order. It can happen in tense times (especially during Christmas) that the preparation of your orders takes longer, in this case they will never exceed 48 hours. You will receive an email notification when your order is prepared and shipped.

Delivery times depend on the service you choose when ordering, and are beyond our control. To find out more about the estimated times, go to the page dedicated to order delivery information.

What are the conditions for ordering on the site ?

There are no specific conditions for ordering on site, apart from stock availability. Because our models are unique and original, they sometimes require more production time and are produced in limited quantities.

Our brand also offers different collections over time, so some products will no longer be marketed at some point (usually 1 to 2 years) to be replaced by other novelties. If a product is not available, or if it is no longer in stock, this information has been tightened on the descriptive sheet of the product in question.

Do you have any other questions you haven’t found here? Find our Frequently Asked Questions (F.A.Q) for an answer !